Frequently Asked Questions

Most builders are live within a single day. We help you set it up personally — just book a free demo and we'll walk you through everything step by step.

After signing up, go to the Sites section and tap "Add Site". Enter your site name, location, and optional details like client and budget. Your first site is ready in under a minute.

Not yet — but it's on our roadmap. Right now, our team can help you migrate your existing data during onboarding. Just share your Excel sheets during your free demo, and we'll set everything up for you.

SiteSmartly is built for field use. If your workers can use WhatsApp, they can use SiteSmartly. No technical background needed — the interface is simple and in plain language.

Yes. SiteSmartly has three built-in roles: Owner (full access), Admin (manage operations, no billing or user registration), and Supervisor (view sites and mark attendance only — no access to financials or payroll). You assign a role when you add a team member, and it takes effect immediately. See role details →

SiteSmartly requires an internet connection to sync data across your team. However, it works well on slow 3G/4G connections common at Indian construction sites.

Yes. You can manage unlimited sites from a single dashboard. Each site has its own workers, materials, payments, and progress tracking — all in one place.

Mark attendance for your workers daily — full day, half day, or absent. Supervisors can mark attendance from the field. The system automatically calculates wages and feeds into payroll.

Yes. SiteSmartly generates PDF reports for payments, attendance, payroll, material purchases, and supplier statements. You can download and share them with clients instantly.

Starts at ₹699/month (billed yearly) or ₹899/month. There's also a free plan with no credit card required. See full pricing →

Yes. You can upgrade or downgrade your plan at any time. When you upgrade, you only pay the difference. When you downgrade, the change takes effect at the end of your billing cycle.

There's no separate trial — but our Free plan lets you explore core features with no time limit. When you're ready, upgrade to Growth or Pro to unlock advanced features like payroll, reports, and supplier tracking. Compare plans →

Cancel anytime. Zero lock-in. If you're not satisfied within the first 7 days, we'll refund you — no questions asked. Read refund policy →

Yes — encrypted cloud storage, accessible only by you. All connections are HTTPS, your data is backed up automatically, and we never share it with anyone. Read privacy policy →

Your data is stored on secure cloud servers with automatic backups. All data is encrypted in transit (HTTPS) and at rest. Only you and your authorized team members can access your account.

Only if you allow it. Owners see everything. Admins can manage operations but cannot access billing settings. Supervisors can only view sites and mark attendance — they have zero access to payments, payroll, or financial data.

Reach us on WhatsApp at +91 87545 86208 — we typically reply within minutes during business hours. You can also email us at s2vtechnology.in@gmail.com or book a free demo for a walkthrough.

Yes. Every new account gets a free onboarding call where we walk you through the app. We also offer WhatsApp-based support in Tamil and Hindi so your team can get help in their language.

Yes. The app supports English and Tamil. WhatsApp support is available in Tamil and Hindi. Reach us on WhatsApp at +91 87545 86208.